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Vonage Contact Center Product Documentation
Vonage Contact Center
Insights
Real Time (legacy)
Using Real Time
Monitoring an agent
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5
changes.mady.by.user
Helen Griffith
Saved on
Sept 06, 2021
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Current
changes.mady.by.user
Helen Griffith
Saved on
Jan 22, 2024
Previous Change: Difference between versions 4 and 5
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_ExcerptRealTimeLegacyDeprecated
_ExcerptRealTimeLegacyDeprecated
nopanel
true
How do I monitor an agent's activity and state?
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{"serverDuration": 339, "requestCorrelationId": "8b6a570bfb5b4b00af7a492a54f1fd93"}