Page Information

Title:	Using Vonage Contact Center in Salesforce
Owner:	Helen Griffith
Creator:	Helen Griffith	Jun 26, 2014
Last Changed by:	Helen Griffith	Dec 15, 2022
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/_zm_DQ
Export As:	Word · PDF

Children (11)
    Page: Logging in to and out of ContactPad in Salesforce
    Page: Receiving inbound calls using Vonage Contact Center in Salesforce
    Page: Using Click to dial in Vonage Contact Center in Salesforce
    Page: Logging a call during the call
    Page: Transferring a case or a custom object
    Page: Running Salesforce call center reports
    Page: Accessing, scoring and commenting on call recordings using Vonage Contact Center in Salesforce
    Page: Using callbacks using Vonage Contact Center in Salesforce
    Page: Using Vonage Contact Center in the Salesforce Mobile App on your mobile device
    Page: Setting disposition codes for Vonage Contact Center in Salesforce

• using
• using_cw4sf

Time	Editor
Dec 15, 2022 12:31	Helen Griffith	View Changes
Nov 28, 2022 15:32	Helen Griffith	View Changes
Apr 06, 2020 11:20	Dawid Wietrzykowski	View Changes
Mar 08, 2018 11:00	Helen Griffith	View Changes
Feb 02, 2018 14:39	Helen Griffith