ContactPad is available within Salesforce, in both Salesforce Classic (Sales Cloud and Service Cloud) and Salesforce Lightning Experience. For information about ContactPad in Salesforce, see ContactPad in Salesforce.
To use ContactPad, you must log in.
To log in, type your username and password in the Portal Login screen, and click Login.
If you have forgotten your password, you must reset it. For information about resetting your password, see Resetting your ContactPad password. |
You are now logged in to ContactPad. You are ready to receive inbound and make outbound calls.
To log out of ContactPad, click Log Out on the home panel of ContactPad. Logging out of ContactPad automatically logs you out of the Omni-Channel widget in Salesforce, even if you have not integrated Vonage Contact Center with Salesforce Omni-Channel presence.