Release notes for version 17.108 of Connect (Pilot and Bug Fix release)
Date of release
Summary
Connect component in Lightning experience (pilot)
Availability
ContactWorld for Sales Select & Premium
Agent changes
Added support for agents working in Lightning experience with Dial List in preview mode.
Salesforce administrator changes
To enable agents working with the new component, it must be added first to page layouts or utility bar.
Dial List info presenting correct information for the Active Dial Entry (bug fix)
Availability
ContactWorld for Sales Select & Premium
Agent changes
Previously if agent was assigned to more than one Dial List, the Dial List Info quick action sometimes was showing information about wrong Dial List. Right now it always shows information about the Dial List to which belongs the current Active Dial Entry presented to the agent in Connect component.
Creating duplicate pending entry for active entries during refreshing list in the background when using Next Contact Time (bug fix)
Availability
ContactWorld for Sales Select & Premium
Agent changes
Previously when custom settings were configured to use next contact time then the objects related with active Dial Entry weren't excluded after refreshing pending Dial Entries. It could cause the same object could be served to agent more than once. After the fix object related with active Dial Entry are not included after refreshing the Dial List.
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