Release Notes for version 18.210 of Connect

Owned by Helen Griffith
Last updated: Apr 06, 2020
1 min read

Date of release

Summary

Supervisor can configure cache settings per Dial List

Available by default

Availability

Vonage Contact Center for Sales Premium

Supervisor changes

Allows a Supervisor to override cache settings on a Dial List level.

Salesforce administrator changes

New fields have been added to the Dial List object

Connect in Lightning Experience performance enhancement (Pilot)

Requires adding a flag in Custom Settings (refer to documentation)

Availability

Available when the flag is set in custom settings

Agent changes

Agent will see the message "Finding new calls" when clicking next

Salesforce administrator changes

A flag should be set to Custom Settings to enable this functionality

Multiple Rep Dial Lists (Bug Fix)

Enabled by default

Availability

Vonage Contact Center for Sales Premium

Agent changes

Fixes an issue where an agent working on a Multi Rep Dial List would affect when refreshes occurred for other agents using the list.

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