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| The Router - Time Based (RTB) applet routes calls differently depending on the time the call is received. For example, you can use the applet to route calls to one applet during normal office hours—9.00am–5:00pm, Monday to Friday—another at weekends—10:00am–4:00pm, Saturday and Sunday—and another applet at all other times. You can also define the routing of the call on bank holidays or on special days, such as company training days. |
You can configure the applet at 15 minute intervals, in 24 hourly slots, seven days a week.
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