You can integrate ContactWorld NewVoiceMedia into your existing Desk.com to give agents a single desktop to work from. After you configure ContactWorld NewVoiceMedia within Desk.com, ContactPad is available in Desk.com. Integrating ContactWorld with NewVoiceMedia with Desk.com provides basic telephony features with inbound screen pops, outbound Click to dial, and call logging.
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| showLabels | false |
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| display | title |
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| showSpace | false |
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| sort | modified |
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| timespan | 1w |
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| reverse | true |
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| cql | label = "using_desk" and space = currentSpace() |
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| labels | using_desk |
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| showLabels | false |
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| max | 5 |
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| display | title |
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| showSpace | false |
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| sort | modified |
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| timespan | 1w |
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| reverse | true |
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| cql | label = "calls_desk" and space = currentSpace() |
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| labels | calls_desk |
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| | Filter by label (Content by label) |
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| showLabels | false |
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| max | 5 |
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| display | title |
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| showSpace | false |
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| sort | modified |
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| timespan | 1w |
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| reverse | true |
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| cql | label = "config_desk" and space = currentSpace() |
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| labels | config_desk |
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