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Version 3.24.36

  • Updated: Security update to patch vulnerabilities in some third-party libraries.

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  • Release: Initial release to Microsoft Edge Add-on store
  • Fixed: A situation that can cause an agent to incorrectly appear to be on a call.

Version 3.23.1

  • Updated: Updated SDK from WebRTC provider.

Version 3.22.5

  • Fixed: DTMF feedback tones not playing for some users.
  • Updated: End call tone has been improved and can now be disabled.

Version 3.21.0

  • Update: Added disconnection tone so agents can hear when calls disconnect.
  • Fixed: Resolved a rare case where a call fails as the user is trying to answer.

Version 3.19.20

  • Fixed: Changed DTMF tones to be a single monotone to prevent issues when joining conference solutions.

Version 3.19.18

  • Fixed: An issue in which incorrect computer time could cause authentication issues.

Version 3.19.17

  • Fixed: A rare case in which the extension could become unresponsive due to an authentication issue.

Version 3.19.12

  • Fixed: Issue in which the extension could become unresponsive due to prolonged network outage or extended periods of computer sleep.

Version 3.19.8

  • Fixed: Rare possibility of missing call buttons if you were temporarily disconnected from our server.
  • Added: Enhanced metrics around disconnections.

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  • Updated: Web SDK from our WebRTC provider.
  • Updated: Finer grained control over debug logging from our WebRTC providers, using the  account toggle.

Version 3.5.5

  • Fixed: Minor bug fixes
    • Resolved an issue where the Accept/Reject buttons can be clicked too many times
    • Resolved an issue where the WebRTC Extension may fail to connect to our WebRTC provider

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  • Updated: Authentication token refresh mechanism
  • Updated: Connection between ContactPad and the Chrome Extension
  • Updated: Web SDK from our WebRTC provider.

Version 2.12.4

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  • Reverted 2.10.0 release (back to 2.7.4 code)

Version 2.10.0

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