Firewall configuration
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WebRTC traffic
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If your firewall does not support URL or DNS allowlisting, add the following IP addresses for your region to any existing firewall permissions.
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Outbound VCC traffic
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| title | Outbound IP addresses |
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| Outbound IP addresses are used for standard web access, for example, agents and supervisors accessing Vonage Contact Center applications. All customers will need to allow outbound IP addresses. |
If your firewall does not support URL/DNS allowlisting, add the following IP addresses for your region to any existing firewall permissions:
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--Amazon Web Services (AWS)
Most of VCC uses Amazon Web Services (AWS).
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| VCC region | AWS region ID | AWS region name |
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| EMEA |
| eu-central-1 | Frankfurt |
| eu-west-2 | London |
| USANAM |
| us-east-1 | North Virginia |
| us-west-1 | North California |
| us-west-2 | Oregon |
| APAC |
| ap-southeast-1 | Singapore |
| ap-southeast-2 | Sydney |
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--Amplitude
Add the IP addresses specified in the following page to any existing firewall permissions:
--Cloudfront
Add the IP addresses specified in the following page to any existing firewall permissions:
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| The IP addresses are all inbound outbound addresses. |
--NewRelic
Add this range of IP addresses—162.247.240.0/22—to any existing firewall permissions.
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| The IP addresses are all inbound outbound addresses. |
--WebRTC traffic
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