Title: Firewall configuration  
Owner: Helen Griffith
Creator: Helen Griffith Sept 28, 2020
Last Changed by: Helen Griffith Apr 16, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/eYA2lQ
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Vonage Contact Center PILOT Product Documentation for Summer '21 (1)
    Page: Enabling your API user to log in to your Salesforce org from Vonage Contact Center
Vonage Contact Center Product Documentation (2)
    Page: Enabling your API user to log in to your Salesforce org from Vonage Contact Center
    Page: Technical prerequisites
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Time Editor  
Apr 16, 2024 07:32 Helen Griffith View Changes
Updated WebRTC destination media ports to ephemeral range
Jan 08, 2024 10:55 Helen Griffith View Changes
Added Adobe Analytics sections
Oct 11, 2023 10:57 Helen Griffith View Changes
Added Webhooks IPs that need to be added to allowlist
Oct 09, 2023 11:16 Helen Griffith View Changes
Updated outbound port for SFTP access
Jul 05, 2023 10:17 Helen Griffith  
Added that SFTP access to call recordings will need additional port from Oct 1, 23
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External Links (40)
    api-eu.cc.vonage.com
    nam.newvoicemedia.com
    nam.api.newvoicemedia.com
    api-prd-nam-pdx.contact-world.net
    cloud14.contact-world.net
    prd-nam-pdx-app01-message-relay.contact-world.net
    d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips
    api-us.cc.vonage.com
    apac.newvoicemedia.com
    prd-nam-ric.contact-world.net
    api-ap.cc.vonage.com
    api-prd-emea-fra.contact-world.net
    cloud12.contact-world.net
    prd-apac-sin.contact-world.net
    api-prd-nam-ric.contact-world.net
    https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges…
    api-c12.contact-world.net
    prd-emea-lon.contact-world.net
    api-prd-emea-lon.contact-world.net
    emea.api.newvoicemedia.com
    prd-emea-lon-app01-message-relay.contact-world.net
    api-prd-apac-sin.contact-world.net
    apac-message-relay.contact-world.net
    https://experienceleague.adobe.com/docs/analytics/technotes…
    nam-message-relay.contact-world.net
    c14-message-relay.contact-world.net
    prd-emea-fra.contact-world.net
    apac.api.newvoicemedia.com
    prd-apac-syd-app01-message-relay.contact-world.net
    https://help.amplitude.com/hc/en-us/articles/360024419152
    emea-message-relay.contact-world.net
    prd-emea-fra-app01-message-relay.contact-world.net
    prd-nam-pdx.contact-world.net
    prd-apac-syd.contact-world.net
    emea.newvoicemedia.com
    prd-nam-ric-app01-message-relay.contact-world.net
    api-c14.contact-world.net
    prd-apac-sin-app01-message-relay.contact-world.net
    api-prd-apac-syd.contact-world.net
    c12-message-relay.contact-world.net
Vonage Contact Center Product Documentation (4)     Page: _ExcerptEssentialFirewallConfig
    Page: _ExcerptWalkMeFirewallConfiguration
    Page: _ExcerptWebhooksFirewallConfig
    Page: _ExcerptWebRTCFirewallConfig