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For information about what the licenses allow the user to do in Analytics, see Licenses in Using Historical Analytics.
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| A user must have a Wallboard, Supervisor, or Admin VCC license to have an Analytics license. Agent users cannot have a license, and therefore access, to Analytics. |
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To update a user's licenses, you need to edit the user's record and change their license. For information about editing an existing user, see How do I edit an existing user's details? in Configuring individual users.
How do I view contracted and allocated licenses in my account?
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