Firewall configuration
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SFTP access to call recordings requires TCP port 22. From October 1, 2023, SFTP access will require TCP port 44044.
Inbound
All inbound traffic requires access to destination TCP port 443 (HTTPS) on our servers to establish a connection. Responses are sent to a range of ephemeral ports.
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If your firewall does not support URL/DNS allowlisting, add the following IP addresses for your region to any existing firewall permissions:
--Amazon Web Services (AWS)
Most of VCC uses Amazon Web Services (AWS).
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