| Title: | Accessing, scoring and commenting on call recordings using Vonage Contact Center in Salesforce | |
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| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Apr 06, 2016 |
| Last Changed by: | Helen Griffith | Apr 06, 2020 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/NIF6Bw | |
| Export As: | Word · PDF | |
Incoming Links
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Vonage Contact Center Product Documentation (2)
_ExcerptQMPermissions Adding a field for scoring call quality |
Labels
Global Labels (4)
Outgoing Links
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Vonage Contact Center Product Documentation (7)
_ExcerptCallRecordingPlayer
Adding a field for scoring call quality _Images ContactWorld _ExcerptCallRecordingCommenting Call recording _ExcerptCallRecordingDownloading _ExcerptQMPermissions |