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- Updated: Security update to patch vulnerabilities in some third-party libraries.
- Fixed: A rare and specific issue which caused the extension to become unresponsive.
- Updated: Security update to patch vulnerabilities in some third-party libraries.
- Updated: Updated SDK from WebRTC provider.
- Release: Initial release to Microsoft Edge Add-on store
- Fixed: A situation that can cause an agent to incorrectly appear to be on a call.
- Updated: Updated SDK from WebRTC provider.
- Fixed: DTMF feedback tones not playing for some users.
- Updated: End call tone has been improved and can now be disabled.
- Update: Added disconnection tone so agents can hear when calls disconnect.
- Fixed: Resolved a rare case where a call fails as the user is trying to answer.
- Fixed: Changed DTMF tones to be a single monotone to prevent issues when joining conference solutions.
- Fixed: An issue in which incorrect computer time could cause authentication issues.
- Fixed: A rare case in which the extension could become unresponsive due to an authentication issue.
- Fixed: Issue in which the extension could become unresponsive due to prolonged network outage or extended periods of computer sleep.
- Fixed: Rare possibility of missing call buttons if you were temporarily disconnected from our server.
- Added: Enhanced metrics around disconnections.
- Fixed: Improved WebRTC connection reliability.
- Update: Security update for some third party libraries to patch their CVEs
- Updated: Web SDK from our SDK provider.
- Updated: Improved diagnostic logging capabilities.
- Reverted 3.16.4 release (back to 3.16.1 code)
- Updated: Web SDK from our WebRTC provider.
- Updated: Web SDK from our WebRTC provider.
- Fixed: Rare scenario where the icon was not correctly indicating login state.
- Fixed: Auto-answer settings were displaying incorrectly when overridden at the account level.
- Updated: Web SDK from our WebRTC provider.
- Updated: Improved remote diagnostic capabilities.
- Updated: Vonage branding and styling.
- Updated: Web SDK from our WebRTC provider.
- Fixed: An issue with Chrome 78 on Windows causing broken drop down selectors in the options page. To resolve this the page now loads in a new tab.
- Updated: Web SDK from our WebRTC provider.
- Fixed: Auto Gain Control settings are correctly applied on new calls
- Fixed: Prevented the possibility of extension updates being applied during an active call
- Updated: Improved remote diagnostic capabilities
- Updated: Web SDK from our WebRTC provider.
- Updated: Improved logic around nearest data-centre for one of our WebRTC providers to further reduce latency on calls
- New: Primary Ringing Audio volume is now configurable. For more information, see Using ContactPad with WebRTC.
- Fixed: Intermittent issue that caused the WebRTC extension to get stuck in an incorrect call state.
- Updated: Web SDK from our WebRTC provider.
- Updated: Finer grained control over debug logging from our WebRTC providers, using the account toggle.
- Fixed: Minor bug fixes
- Resolved an issue where the Accept/Reject buttons can be clicked too many times
- Resolved an issue where the WebRTC Extension may fail to connect to our WebRTC provider
- Updated: Improved user experience when Auto-Answer is enabled
- Updated: Ringtones enhanced for improved clarity
- Updated: primary and secondary ringing audio
- Fixed: Minor bug fixes
- Resolved an intermittent issue with secondary ringing audio delay
- Updated: Authentication token refresh mechanism
- Updated: Connection between ContactPad and the Chrome Extension
- Updated: Web SDK from our WebRTC provider.
- Reverted 2.10.0 release (back to 2.7.4 code)
- Fixed: Minor bug fixes
- Minor performance improvement of the application
- Updated: Web SDK from our WebRTC provider.
- Fixed: Minor bug fixes
- Resolved an intermittent issue where secondary ringing audio fails to play on Chrome M72.
- Fixed: Minor bug fixes
- Resolved an issue with over communication between ContactPad and the extension.
- Updated: Web SDK from our WebRTC provider.
- New: Auto Answer settings can now be overridden by Supervisors
- Fixed: Issue with expired authentication tokens not being renewed, this resolves several connection issues with our WebRTC provider.
- Updated: Extended logging available per user or account
- New: Increased logging and telemetry for failures between the client and WebRTC provider.
- Updated: Web SDK from our WebRTC provider.
- New: More logging added for audio input devices.
- New: Added extra device logging on accepting a call and on device change detection. (Requires verbose logging in chrome.)
- New: Added support for new Vonage Contact Center URLs
- Fixed: Minor bug fixes
- Non default output devices fail to ring
- Improved logging
- New: Rebranding Extension
- New: Added ability to select check boxes in Option page by clicking the option's label
- New: Added link in the popup page to the Release Notes (over the version number)
- Fixed: Minor bug fixes
- Extension would occasionally temporarily disconnect after refreshing Contact Pad or browsing with a single embedded Contact Pad
- Performance improvements related to audio device selection
- Fixed: Minor bug fixes
- Fixed the ability to select default output audio device
- New: First official release of the extension