Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Current »

Used by _ExcerptCallRecordingsEmbedSF and Configuring the conversation analyzer feature in Salesforce

When an agent makes or receives a call, if call recording is enabled and configured, the agent can record the call. For information about recording calls, see Call recording. Call recordings are stored in Call Recordings within ContactWorld. For information about Call Recordings, see Call Recordings.

  • No labels