Release notes for version 19.113 of NewVoiceMedia in Salesforce (Bug Fix)
Date of release
Summary
Disposition Code value maintained when switching tabs in Lightning Experience (Bug Fix)
Enabled by default
Agent changes
This change affects agents using automated disposition codes.
Prior to this fix when switching tabs in Lightning Experience the disposition code value would sometimes be lost from Log A Call, this loss was then saved to the Task when the agent received a new interaction.
Now, the disposition code is maintained when agents switch tabs in Lightning Experience.
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