Release notes for Vonage Contact Center in Salesforce

Managed packages labelled "(Enhancement, Pilot and Bug Fix release)" contain the following changes:

  • Enhancements. Improvements to existing features between major releases. Enhancements are available to customers who have access to the existing feature.
  • Bug fixes. Bug fixes are available to all customers.
  • Pilot features. Pilot features are available only to customers who have signed up to the applicable pilot program. The features will be generally available from the next major release.

Salesforce package deprecation and retirement

Package

Supported

Deprecated*

Retired

Vonage Contact Center for Salesforce

23.117 or higher

22.131 or lower*

22.104 or lower

Vonage Contact Center Connect

23.149 or higher

23.111 or lower*

22.134 or lower

Vonage Contact Center Advanced Reporting

2.79 or higher

2.74 or lower*

2.71 or lower

Vonage for Service Cloud Voice

23.118 or higher

22.101 or lower*

22.100 or lower

Vonage Contact Center Core Components23.105 or higher

* These packages will be retired after the Q1 2024 release

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