Release notes for version 2.10.3 of ContactWorld in Salesforce

Date of release

If you are upgrading to this version of ContactWorld in Salesforce from a version prior to 2.9.9, you must upgrade to version 2.9.9 first.

Summary

Fixed linking and re-linking of calls made using the Dialler

Agent changes

Calls made via the dialler can be re-linked or linked to multiple objects. These changes will be updated in the Task created at the end of the call.

Documentation

Relating a call to multiple Salesforce records

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