Using Cadence with Vonage Contact Center, you can define processes for your sales representatives to engage with prospective customers. Cadence enables you to target your outbound campaigns better, design detailed processes for reps to follow when working with prospects, and make sure each contact with your lead is followed up.

With Cadence, supervisors can automate all prospect-related processes in a company. The product enables reps to focus on selling and reduce the time spent on administration. Additionally, Cadence makes it possible for supervisors and reps to:

  • Significantly reduce process overhead

  • Prioritize prospects

  • Speed up onboarding of reps

  • Increase dial rates

  • Encourage upselling and cross-selling

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