Release notes for version 22.118 of Vonage Contact Center in Salesforce
Date of release
Summary
Ability to hide Name and Related To fields in Log A Call
Salesforce administrator changes
New settings have been provided to hide the Name and Related To fields from Log A Call component.
Agent changes
If the administrator chooses to hide Name or Related To fields from the Log A Call component, these fields won't be shown to the agents. Agents can link the call using Link call to... button.
Ability to restrict the object types that an agent can relate calls to
Salesforce administrator changes
The administrator can now restrict the object types that an agent can relate calls to.
Support and documentation feedback
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.