Release Notes for version 18.213 of ContactWorld in Salesforce (Enhancement Release)
Date of release
Summary
Error Logging (Enhancement)
Enabled by default
Availability
Vonage Contact Center for Sales/Service Express/Essentials/Select/Premium
Agent changes
Detailed red error messages have been replaced with a simplified error message that contains a reference that can be passed to Vonage Contact Center support for investigation.
Salesforce administrator changes
A new NVMContactWorld__Log__c has been added to the package. Records will be created when errors occur, these records contain the error detail, user that inserted the record and a value to help group common errors.
Each error is logged asynchronously as an Apex Job. This job will also delete records created over 1 month ago to limit impact on storage usage.
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