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Excerpt

The Self Service Transfer to PCI applet transfers a call from NewVoiceMedia Vonage Contact Center to a secure IVR PCI environment. The applet is part of the standalone payment feature.

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FieldOptionsDescription
Transfer destination number Data SourceList of available data sources or IVR slotsThe data source or IVR slot that contains the telephone number for the IVR framework. NewVoiceMedia Vonage Contact Center transfers the call to this number.
Transfer CLID Data SourceList of available data sources or IVR slots

The data source or IVR slot that contains the CLID that identifies payment details. NewVoiceMedia Vonage Contact Center transfers this value to the IVR framework.

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