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- Record a greeting in ContactPad. If you are unable to answer a call in your personal queue, the caller will hear your recorded greeting. The caller can then leave a voicemail for you. For information about recording a greeting for the voicemail feature, see How do I record a greeting in ContactPad? later in this page.
- Listen to and delete voicemails in ContactPad. For information about listening to voicemails using the voicemail feature, see How do I find, listen to and, optionally, delete a voicemail in ContactPad? later in this page.
- Listen to voicemails without ContactPad. For information about listening to voicemails without using ContactPad, see How do I listen to a voicemail without ContactPad? later in this page.
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You must also have the call history feature enabled for your account to use the voicemail feature. You can use voicemail in ContactPad in the following browsers:
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For more information about the voicemail feature, see Voicemail in ContactPad.
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If configured for your account, when a caller leaves you a voicemail, you will receive an email from noreply@newvoicemedia.com to email to inform you that you have a voicemail. The email contains a link to that voicemail.
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To listen to the voicemail, click the link. If you are logged in to ContactPad or the VCC Admin Portal, a voicemail player opens in a new browser tab—if you are not logged in to ContactPad or the VCC Admin Portal, you must log in first. Use the controls to play the voicemail.
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