If you experience problems when using ContactPad, you can report the issue to Vonage Contact Center. You can record problems with audio including echo, distortion, too loud, too quiet, and so on, during a call. You can also send a detailed system report from ContactPad for investigation at any time while logged in to ContactPad.
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While logged in to ContactPad, to report problems, click the Report problem button. Report problem appears. If you are currently handling a call, audio problem buttons are available. If you are not currently handling a call, you can send only a detailed system report.
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Click an audio problem button to report the specific problem being experienced, or click the Send report button to send a detailed system report.
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