...
| Info | ||
|---|---|---|
| ||
While on a call, you may want to make a call to, consult with, or transfer to, a VCC interaction plan, not just a Teams user, auto attendant, or call queue. When you have integrated your VCC account with a Microsoft Teams organization, hovering over the interaction plan's name will display the associated phone number (or PSTN or DDI). This will be useful if you need to send the interaction plan's number to a customer, for example. |
| Info | ||
|---|---|---|
| ||
When your VCC account is integrated with Microsoft Teams and Teams users appear in the ContactPad address book, you cannot dial a short code with fewer than three digits. |