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For information about the audio files you need to provide for custom place in queue announcements, see Configuring custom place in queue announcements later in this page.
For information about the audio files you need to provide for custom wait time announcements, see Configuring custom wait time announcements later in this page.
For information about the audio files you need to provide for custom Data custom Announcer applet wait time announcements, see Configuring custom Data Announcer applet announcements later in this page.
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If a language pack doesn't contain a required audio file, the announcement will retrieve the file from the next language pack in the hierarchy. The language pack hierarchy from most to least specific is:
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Configuring custom
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Announcer applet announcements
What audio files do I need to include for custom
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Announcer applet announcements?
To use custom Data Announcer applet announcements, you must record the required audio files as determined by your intended announcements. For information about different types of Data Announcer applet announcements, see Custom applet announcements.
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