From the Salesforce Spring '23 release onwards, Salesforce will enforce enhanced domains on all Salesforce instances. Salesforce will start enhancing Sandbox and non-production instances from Winter '23 onwards. For Vonage Contact Center (VCC), this may have an impact on your integration.
You will need to re-link your VCC account to Salesforce if you perform any of the following actions:
- Enable enhanced domains on a sandbox or non-production instance.
- Change your 'My Domain Name' on any instance.
For information about linking your VCC account to Salesforce, see Linking Vonage Contact Center to a Salesforce account.
| Note |
|---|
If you want to use a domain suffix that is not the standard domain suffix (*.my.salesforce.com), contact Vonage support to discuss this. |
For more information about enhanced domains, see Enhanced Domains (Salesforce help).