| Title: | Methods of routing interactions in Vonage Contact Center | |
|---|---|---|
| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Feb 01, 2018 |
| Last Changed by: | Helen Griffith | Apr 06, 2020 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/boyqE | |
| Export As: | Word · PDF | |
Labels
Global Labels (2)
Outgoing Links
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Vonage Contact Center Product Documentation (2)
Skills-based routing
Agreement based routing |