| Title: | Creating a workflow rule that changes the status of an existing case when Salesforce receives an email relating to the case | |
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| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Oct 16, 2014 |
| Last Changed by: | Helen Griffith | Jan 22, 2024 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/b4OwAw | |
| Export As: | Word · PDF | |
Incoming Links
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Vonage Contact Center Product Documentation (1)
Configuring Unite |
Labels
Global Labels (3)
Outgoing Links
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Vonage Contact Center Product Documentation (2)
Mapping actions to and from case statuses
_ExcerptUniteCaseRoutingDeprecated |
