Date of release
13th September 2018
Summary
Permission Sets (Bug fix)
Agent changes
Access to the following Apex Classes has been added to the ContactWorld Agent permission set:
- ActiveCallNotificationService
- SearchAndScreenPopHandler
- outboundCallService
Salesforce administrator changes
If you have cloned or copied permissions from the ContactWorld Agent permission set to custom a profile or permission set then you should update them to ensure your agents are given access to the Apex Classes listed in Agent changes.