Using the Web Service interface in a Data Connector, to get data from or send data to an external web service you must define the interaction between NewVoiceMedia Vonage Contact Center and the web service. For information defining the interaction, see Retrieving data from and sending data to a Web Service. If enabled for your account, you can test your interaction definition before you save the Data Connector applet.
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(If you change your interaction definition, click Refresh Placeholders to refresh the list of placeholders and fields.)
Click Run Test. NewVoiceMedia Vonage Contact Center sends a request to the specified web service, using your example values in place of placeholders. The results of the request appear.
| Name | Description |
|---|---|
| Destination data source | The names of the data sources that NewVoiceMedia Vonage Contact Center would populate with values from the response if example values were used. |
| Value | The response values that NewVoiceMedia Vonage Contact Center would store in the destination data sources. |
| Issue(s) | Any issues encountered while sending the request to the web service, or handling the response. |
| Response from web service | The full response received from the web service when called with the example values supplied. If an error is returned, the response appears in red text. |
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