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To use ContactPad you must log in as an agent. You can either log in to ContactPad directly, or through the NewVoiceMedia platformVCC Admin Portal.
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Whether you log in through the NewVoiceMedia platform the VCC Admin Portal or through ContactPad, provide the following information:
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To open ContactPad from the NewVoiceMedia platform VCC Admin Portal homepage, move your mouse pointer over the menu icons on the left of the page. In the menu that appears, click ContactPad.
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