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For Vonage Contact Center features supported in Salesforce editions, see see Vonage Contact Center features supported in Salesforce editions

Level of support icons

(tick) Supported

(error) Unsupported

Accounts
ContactWorld Connect Featuresfeatures

Salesforce Sales/Service Cloud Editions   

Salesforce Featuresfeatures


Professional

EnterprisePerson accounts
Connect(error)(tick)(tick)
Dial lists from CSV(error)(tick)(tick)
Dial lists from report(error)(tick)(tick)
Dynamic Dial Lists(error)(tick)(tick)
Multiple lists for agents(error)(tick)(tick)

Insert excerpt
_ExcerptFeatureSupport
_ExcerptFeatureSupport
nopaneltrue