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After defining the interaction in the Interaction Definition field, to test your definition, firstly provide example values for any placeholders you have included in the definition. Click Define Placeholders to populate the test area with any specified placeholders.
A list of placeholders and corresponding Value fields appears. The Define Placeholders button is replaced with a Refresh Placeholders button.
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Type example values into the Value fields alongside each of the placeholders.
(If you change your interaction definition, click Refresh Placeholders to refresh the list of placeholders and fields.)
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| Name | Description |
|---|---|
| Destination data source | The names of the data sources that Vonage Contact Center would populate with values from the response if example values were used. |
| Value | The response values that Vonage Contact Center would store in the destination data sources. |
| Issue(s) | Any issues encountered while sending the request to the web service, or handling the response. |
| Response from web service | The full response received from the web service when called with the example values supplied. If an error is returned, the response appears in red text. |
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