Date of release
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Log A Call console support in Salesforce Classic (Enhancement)
Available by default when you install the package but requires some configuration
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An administrator must enable this feature for agents by following the steps described in our product documentation.
Create
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Vonage Contact Center users from Salesforce (Enhancement)
This feature must be enabled by NewVoiceMediaVonage Contact Center, please speak to your account manager to request access.
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This feature allows a supervisor to use a new visualforce page to create users in the NewVoiceMedia Vonage Contact Center Platform from a set of users defined using a Salesforce User list view.
Added Softphone to Lightning App Utility Bar
Availability
All
Agent changes
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