Page Comparison

...

1. Go to Architect (within Interaction Plans). For information on accessing Interaction Plans Architect, see Accessing Interaction Plans Architect.
2. In the Phone Number Interaction Plan Configuration section, optionally filter the list of available telephone numbers and named routesinteraction plans. Select the number or named route interaction plan for which you are setting the initial applet. Click Display Selection.
   The Applet List, Applet Manager, Transfer Manager, and Service and visualisation areas appear in the Phone Number the Interaction Plan Directory section.

3. Alongside Applet Manager, click Show.
   The Applet Manager area expands.

4. To set the initial applet, in the Set Initial Applet list, select the applet you want to route a new interaction to first.
5. Click Set. The initial applet is set.