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Upload audio file of this announcement from your PCAudio (.wav) file

The audio file that contains the announcement that is played when the call is routed to this applet. The announcement tells the caller what information to provide.

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titleMaximum audio size

The combined size of the audio that a customer provides in this and other IVR Collect Audio applets in one call, can be a maximum of 25 MB (approximately 25 minutes). Depending on the amount of information you expect customers to provide, you might want to ask them to keep their message brief.

Click Choose File to launch an Open dialog box. Select the audio file you want to use for the announcement.

For information about the format of the audio file, see Recording and preparing audio used in applets.

Following this Announcement next applet isList of available appletsThe applet that the call is routed to after the announcement is played.

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