Page Information

Title:	Agreement based routing
Owner:	Helen Griffith
Creator:	Helen Griffith	Jun 16, 2016
Last Changed by:	Helen Griffith	Apr 06, 2020
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/vQDqC
Export As:	Word · PDF

Incoming Links

Vonage Contact Center Product Documentation (4)
Page: Agents, groups, queues and agreements
Page: Configuring virtual queues
Page: Methods of routing interactions in Vonage Contact Center
Page: Vonage Contact Center with VBC

Labels

Global Labels (3)

features_contactworld
agreements_contactworld
config_contactworld

Recent Changes

Time	Editor
Apr 06, 2020 10:43	Helen Griffith	View Changes
Nov 12, 2018 15:01	Helen Griffith	View Changes
May 02, 2018 13:36	Helen Griffith	View Changes
Feb 01, 2018 14:47	Helen Griffith	View Changes
Aug 02, 2017 13:55	Helen Griffith

View Page History

Outgoing Links

Vonage Contact Center Product Documentation (4) Page: Monitoring agreements
Page: Virtual Queues
Page: Setting up skills based routing
Page: Configuring virtual queues