Title: Summer '20 release  
Owner: Helen Griffith
Creator: Helen Griffith Jul 27, 2020
Last Changed by: Helen Griffith Nov 18, 2020
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/oABJiw
Export As: Word · PDF  
Labels
There are no labels assigned to this page.
Time Editor  
Nov 18, 2020 08:36 Helen Griffith View Changes
Aug 19, 2020 06:38 Helen Griffith View Changes
Aug 17, 2020 12:14 Helen Griffith View Changes
Aug 17, 2020 12:13 Helen Griffith View Changes
Jul 29, 2020 13:51 Helen Griffith  
Outgoing Links
External Links (2)
    https://interaction-content.developer.newvoicemedia.com/
    mailto:noreply@cc.vonage.com
Vonage Contact Center Product Documentation (19)     Page: Call Logging
    Page: Configuring multi-interaction routing
    Page: Configuring individual users
    Page: Automatic Call Distributor (ACD) or Universal Contact Distributor (UCD) applet
    Page: Post Call Quality Rating in ContactPad
    Page: Announcer applet
    Page: Editing Configuration (Account Settings)
    Page: Viewing a Real-time Analytics dashboard as an agent
    Page: Call recording
    Page: IVR Secure Payments solution
    Page: Summer '20 release
    Page: Viewing disposition codes in Real-time Analytics
    Page: Using multi-interaction routing
    Page: Passwords in Vonage Contact Center
    Page: Technical prerequisites
    Page: Interaction Content
    Page: Configuring skills
    Page: Logging an interaction in ContactPad
    Page: Data Retention