How do I handle
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payments in ContactPad?
You can take mid-call payments using the PCI Pal Agent Assist featurepayments in ContactPad, during an inbound or an outbound call. There are two ways to use mid-call paymentstake payments through ContactPad:
- “No Code Required” Agent Assist Payment Button—if Using a payment button—if enabled for your account, a Payment button appears in ContactPad. Use this button to initiate a secure payment session. For information about taking payments using the payment button, see Taking mid-call payments in ContactPad using the “No Code Required” Agent Assist Payment Buttonpayment button.
- NewVoiceMedia Using the Vonage Payment API—if enabled for your account, you can create your implementation using use the Vonage API to implement your own payment solution. For information on about the Payment API, see NewVoiceMedia Developer Portal, see Vonage Payment API.
For more information about payments in ContactPad, see Payments in ContactPad.
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