Title: Using Real-time Analytics  
Owner: Helen Griffith
Creator: Helen Griffith Jul 13, 2018
Last Changed by: Helen Griffith Apr 22, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/ygFYJg
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Vonage Contact Center Product Documentation (10)
    Page: Accessing and navigating Insights products
    Page: Configuring a widget in a Real-time Analytics dashboard for queued callbacks
    Page: Controlling features for your account
    Page: Feature permissions
    Page: Overview of Real-time Analytics
    Page: Q1 '23 release
    Page: Q3 '22 release
    Page: Tracked actions
    Page: Viewing a Real-time Analytics dashboard as an agent
    Page: Winter '20 Release
Hierarchy
Children (13)
    Page: Configuring a widget in a Real-time Analytics dashboard for queued callbacks
    Page: Filtering Real-time Analytics data by media type and media manager
    Page: Viewing a Real-time Analytics dashboard as an agent
    Page: Viewing agent summary state details in a Real-time Analytics timeline
    Page: Viewing audio problems in Real-time Analytics
    Page: Viewing automatically rejected WebRTC interactions in Real-time Analytics
    Page: Viewing call ratings in Real-time Analytics
    Page: Viewing disposition codes in Real-time Analytics
    Page: Viewing interaction details in a Real-time Analytics timeline and a table
    Page: Viewing mapped data source data in Real-time Analytics
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