Page Information

Title:	Overview of Interaction Plans Architect
Owner:	Helen Griffith
Creator:	Helen Griffith	Jul 22, 2014
Last Changed by:	Helen Griffith	Jan 20, 2022
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/LAE8Aw
Export As:	Word · PDF

Children (19)
    Page: Interaction Plans Architect home page
    Page: Interactions and interaction plans
    Page: Agreement based routing
    Page: Announcements in the Announcer applet
    Page: Asynchronous announcements in interaction plans
    Page: Breakouts
    Page: Call distribution
    Page: Custom applet announcements
    Page: Dynamic audio files
    Page: Dynamic skill tagging

• features_ia
• interaction_plan_ia
• applet_ia

Time	Editor
Jan 20, 2022 12:52	Helen Griffith	View Changes
Jan 20, 2022 12:30	Helen Griffith	View Changes
Apr 06, 2020 10:47	Helen Griffith	View Changes
Feb 01, 2018 14:47	Helen Griffith	View Changes
Sept 28, 2017 09:05	Helen Griffith

External Links (1)
    https://newvoicemedia.atlassian.net/wiki/display/PD/Shim+Ca…

Vonage Contact Center Product Documentation (3)     Page: Interaction Plans Architect reference     Page: Using Interaction Plans Architect     Page: Interactions and interaction plans